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		<title>Blog entries</title>
		<description>Blog entries</description>
		<link>http://www.cnpsupport.com</link>
		<lastBuildDate>Sat, 19 May 2012 22:44:00 +0100</lastBuildDate>
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			<title>Submitting effective case descriptions saves you money</title>
			<link>http://www.cnpsupport.com/127-submitting-effective-case-descriptions-saves-you-money.html</link>
			<description>&lt;p&gt;&lt;img style=&quot;margin: 12px; border: 0px none; float: left;&quot; title=&quot;CNP Integrations Technical Support for Joomla&quot; src=&quot;http://www.cnpsupport.com/images/stories/article-images/iStock_000007693451Small_262.jpg&quot; alt=&quot;iStock 000007693451Small 262&quot; width=&quot;262&quot; height=&quot;197&quot; /&gt;One of the grand hurdles with troubleshooting technical issues on the web is communicating the details effectively. This article explores a few tips for bridging the gap between unique perspectives of understanding the problem a...</description>
			<author>Christopher Nielsen</author>
			<pubDate>Sat, 24 Sep 2011 12:05:42 +0100</pubDate>
		<category>Joomla Support</category>
 <category>Case Management</category>
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			<title>Ten reasons why I like Joomla! CMS vs Wordpress or Drupal</title>
			<link>http://www.cnpsupport.com/126-ten-reasons-why-i-like-joomla-cms-vs-wordpress-or-drupal.html</link>
			<description>&lt;p&gt;1.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; info@hand Customer Relationship Business Management (CRBM):&lt;/p&gt;&lt;br/&gt;&lt;p&gt;Joomla! CMS has the capability of integrations with full features CRM and ERP systems. We use this CRBM solution that integrates with Joomla! CMS to run our business. This platform offers a complete transaction lifecycle management solution.&amp;nbsp; It even synchronizes with QuockBooks accounting software. Wordpress and Drupal are limited in this area and do not have any comparable integrat...</description>
			<author>Christopher Nielsen</author>
			<pubDate>Wed, 30 Mar 2011 20:43:21 +0100</pubDate>
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			<title>Start with the right questions then develop a plan with the right participants.</title>
			<link>http://www.cnpsupport.com/122-start-with-the-right-questions-then-develop-a-plan-with-the-right-participants.html</link>
			<description>What are the right questions that I need to ask myself when choosing  a vender and technology platform for my CMS, Social Community, LMS or  CRM portal?&lt;br/&gt;&lt;p&gt;When you engage in a new web portal project you have a lot of  options to consider and you have to ask a lot of &amp;ldquo;What do I need&amp;rdquo;  questions. They usually fall in to the following four question  categories.&amp;nbsp;&lt;/p&gt;&lt;br/&gt;&lt;p&gt;Goals: The first area to review is the end results and goals you are trying to achieve.&lt;/p&gt;&lt;br/&gt;&lt;br/&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; W...</description>
			<author>Christopher Nielsen</author>
			<pubDate>Sat, 05 Mar 2011 22:56:36 +0100</pubDate>
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			<title>Welcome to our new Service and Support Center!</title>
			<link>http://www.cnpsupport.com/104-welcome-to-our-new-service-and-support-center.html</link>
			<description>&lt;p&gt;&lt;img style=&quot;margin: 12px; border: 0pt none; float: right;&quot; src=&quot;http://www.cnpsupport.com/images/DSCF0012-web-120x120.jpg&quot; /&gt;Thank you for visiting our new support center. As you can see we have made a few changes. In addition to the spiffy new design we have added a community element so that our customers can get to know each other, network and collaborate. We hope this new approach will help us all become more successful.&lt;/p&gt;&lt;br/&gt;&lt;p&gt;Another exciting announcement as part of this move is the fac...</description>
			<author>Christopher Nielsen</author>
			<pubDate>Wed, 02 Mar 2011 03:27:34 +0100</pubDate>
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			<title>Announcing the C-ments Managed Services Success Program</title>
			<link>http://www.cnpsupport.com/22-announcing-the-c-ments-managed-services-success-program.html</link>
			<description>&lt;p&gt;&lt;img style=&quot;margin: 12px; border-width: 0px; border-style: none; float: right;&quot; alt=&quot;plan-network-sociall&quot; src=&quot;/images/stories/icons-buttons/gifs/plan-network-sociall-o.gif&quot; height=&quot;239&quot; width=&quot;252&quot; /&gt;&lt;/p&gt;&lt;br/&gt; &lt;br/&gt;Comprehensive, Managed, Education, Network &amp;amp; Technology Solutions = C-ments&lt;br/&gt; &lt;br/&gt;&lt;p&gt;&quot;C-ments&quot; is our newest success program and is powered by CNP's global support network of subject matter experts, creative designers, web developers and technical wizards. This program provides manag...</description>
			<author>Administrator</author>
			<pubDate>Mon, 11 Aug 2008 22:13:58 +0100</pubDate>
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